Ben and Bron are called to a suburban house and soon realise that the occupant, although a fully grown man, is severely developmentally delayed. It takes the police's arrival to gain entrance to the house, where the young man's grandmother lies dead at the kitchen table. During the laying-out process, Thomas panics, runs from the house and is hit by a car. Although he is not badly injured, Bron feels responsible, and stays with him during his admission to Ward 17. Thomas clings to Bron as a familiar face and is comforted when she is back the following day as an agency nurse. He bonds with her but she just cannot manage to explain to him that his nanna is not coming back. Meanwhile, the hospital social worker assesses Thomas and decides to recommend to Community Services that Thomas should be institutionalised. Somehow Bron can't bring herself to give up on the idea Thomas could have a brighter future than this.
Von is touched by the plight of one of her patients. Hilary is a middle-aged woman with terminal cancer who draws Von into her scheme to find a new companion for her husband, Owen. At first Von is helping with the 'interviews' but it soon becomes clear to Hilary that Von could be the perfect candidate. And maybe Von is allowing herself to think the same way — it helps that she and Owen get on like a house on fire and have bonded over their memories of serving in Vietnam during the war.
Jared is looking after a young diabetic man, Leo, who has gone on a bender. Mitch, although feeling sorry for the state the guy is in, has little time for people who refuse to take their treatment seriously. Jared suspects that something is amiss but then it is Mitch who finally gets the young man to tell the story of how he was raped.
Terri has moved from the community house into a modest flat and invited her workmates around for a low-key celebration. But All Saints staff work hard and play hard and the 'few drinks' look like turning into a full-on party — especially when Connor spikes the punch. And, after Mitch's jokes about booking a stripper as a housewarming present, Terri is suspicious when he arrives with a police escort.